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General Terms

Welcome to the Olympian website terms and conditions for use. These terms apply to the use of this Website and by accessing this Website and / or placing an order you agree to be bound by the terms and conditions set out below.
This site is owned and operated by Olympian Pine Ltd. Registered Office 8 - 13 Angle Park Terrace, Edinburgh EH11 2JX.

 

Definitions

"Conditions" means these terms and conditions; "Product" means a product displayed for sale on the Website; "Product Description" means that part of the Website where certain terms and conditions in respect of the individual Product are provided; "Users" means the users of the Website collectively; "Personal Information" means the details provided by you on registration; "We/us/Olympian" means Olympian Furniture; "Website" means the website located at www.olympianliving.co.uk or any subsequent URL which may replace it; "Cookies" means small text files which our Website places on your computer's hard drive to store information about your shopping session and to identify your computer; "United Kingdom" means England, Wales, Scotland, Northern Ireland and the Channel Islands and "You" means a user of this Website.

 

Legal Use of This Website
In using this website you agree to use this site only for lawful purposes and in a manner that does not infringe or restrict the use of this site by any other parties. You are prohibited from transmitting any unlawful, defamatory, obscene or offensive material, or any material that constitutes or encourages conduct that would be considered a criminal offence, or is likely to give rise to civil liability, or which otherwise violates any law in your country. We will fully co-operate with any law enforcement authorities or court order requesting or directing us to disclose the identity of anyone using the site in an inappropriate manner.

 

Data Collection

Please read our Privacy Policy
We will always treat all your personal details as confidential
We will keep these details on a secure server and we will comply with UK Data Protection legislation in relation to the use of your personal data.
When you register on this Website, we will ask you to input details such as your name, e-mail address, delivery or correspondence address, telephone number, etc.
We may also collect, and our third party providers may collect, information about where you are on the internet (eg the URL you came from, IP address, domain types like .co.uk and .com), your browser type, the country and telephone area code where your computer is located, the pages of our website that were viewed during your visit, the advertisements you clicked on, and any search terms that you entered on our Website.

We will only ever use your information for the following purposes:

• Maintaining your registration.
• For statistical purposes to improve this Website and its services to you.
• To serve website content and advertisements to you.
• To administer this Website.
• If you consent, to notify you of products, events or special offers that may be of interest to you.
• If you consent, to send you information by post or email.

 

We will not release your personal details to any company outside of Olympian for mailing or marketing purposes, unless you agree.
You should be aware that if it is requested of us, by the police or any other regulatory or government authority investigating suspected illegal activity, to provide your personal details and /or user information, we are entitled do so.

Links to External or Third Party Websites

Other websites, linked to or from the site, are not under our control. We shall not be responsible for the content of any linked site. Listing and linking should not be taken as an endorsement of any kind by us and we accept no liability in respect of the content. We cannot guarantee that these links will work all of the time and have no control over the availability of the linked pages.

 

Amendments

We aim to constantly improve and develop the Olympian website for the benefit of our customers and other users. To enable this process to take place, we may occasionally modify or withdraw, temporarily or permanently, this Website (or any part of it) with or without notice; and/or
We may also change the Conditions from time to time. Your continued use of the Website (or any part of it) following such change will demonstrate your acceptance of any such change.
If we are informed of any inaccuracies in the material on the Site we will attempt to correct them as soon as possible.

 

Damage to your Computer

We make every effort to ensure that this website is free from viruses or defects. However, due to the nature of the Internet, we cannot guarantee that your use of this website will not affect your computer. We recommend that you purchase the correct firewall and anti virus software to enable use of this and other websites and to screen out anything that may cause damage. We shall not be liable in the very unlikely event that while using this website your computer equipment is damaged.

 

Accuracy of Content

We pay particular care and attention in the preparation of the content of this website. We ensure that prices and dimensions are correct at the time of publishing and that all products have been fairly and accurately described. All prices are displayed inclusive of V.A.T.
We make every effort to display the colour of the furniture as accurately as possible. However as colour reproduction depends on your computer’s monitor and is subject to a number of factors beyond our control, we cannot guarantee that your monitor’s display of the colour will be an exact match to the actual product itself.

 

Intellectual Property

You acknowledge and agree that all copyright, trademarks and all other intellectual property rights of all materials and / or content made available as part of your use of this website shall remain at all times with Olympian or our licensors. You are permitted to use this material only as expressly authorised by us.
You acknowledge and agree that the material and content contained within this website are made available for your personal non-commercial use only and that you may only download such material and content for the purpose of using this website. You further acknowledge that any other use of the material and content of this website is strictly prohibited and you agree not to (and agree not to assist or facilitate any third party to) copy, reproduce, transmit, publish, display, distribute, commercially exploit or create derivative works of such material and content.

 

Other Provisions

Our products are chosen on the basis that they are suitable for and will be used for domestic use. If you are planning to use them for business purposes please make sure that you are covered by the appropriate insurance. Where you decide to use the products in the course of a business, we exclude (to the fullest extent permitted by law) those warranties and conditions relating to fitness for a particular purpose. Our maximum liability to business users arising out of or in connection with the products shall be limited to the replacement value of the product in question (except in the case of death or personal injury caused by our negligence or in respect of fraud). In relation to business users, we do not accept liability for the fitness of goods for business purposes, nor do we accept liability for loss of use of the item nor any loss over and above the cost of the item in the event of a claim for breach of warranty or condition.
Olympian shall be under no liability for any delay or failure to deliver products or otherwise perform any obligation as specified in these terms and conditions if the same is wholly or partly caused whether directly or indirectly by circumstances beyond our reasonable control.

 

PRINCIPAL TERMS & CONDITIONS OF SALE

 

1. PAYMENT
   1. A minimum deposit of 30% of the gross value is required at the time of order
   2. Exceptions may vary only in instances where a separate finance agreement is both signed and approved.
   3. All outstanding balances require to be paid in full a minimum of 48 hours prior to delivery.
   4. Delivery cannot occur until any balance outstanding is received.
   5. All goods remain the property of Olympian until such time as payment is made in full.
      
      
2. TITLE
   1. All goods supplied to the customer by us remain the property of Olympian until such time as payment in full has been received, and cleared through the banking system. In the event of the customer being in default of payment, Olympian may remove and resell the goods. In placing an order with Olympian, the customer grants Olympian irrevocable permission to enter their premises at any time to examine and /or recover the goods.
      
      
3. DELIVERY
   1. The customer is responsible for ensuring the dimensions of their purchases are suitable for (and for access to) their home, office or other intended environment. (Please refer to the measuring guide on our website to assist.)
   2. It is the customer’s responsibility to ensure that it is practical to complete the delivery and to bear any cost for the delivery i.e. removal of doors or windows to accommodate furniture etc.
   3. When furniture is delivered it will not normally come supplied with soft pads on the feet as most furniture is still used on carpeted flooring. If the furniture is to be placed on hard flooring (wood, laminate or ceramics) you must make adequate arrangements to protect the floor during and after delivery. We cannot accept responsibility for any damage to such flooring sustained during delivery or afterwards.
   4. Delivery of goods will be deemed to have taken place when they are taken from the delivery vehicle at the customer’s delivery address.
   5. Whilst Olympian and its contracted parties always exercise great care and consideration whilst on the customer’s property, Olympian shall not, under any circumstances, accept liability for any occurrence that may take place thereon.
   6. The customer must inspect all goods upon delivery and advise of any shortage, damage or defect at this time. Should this be impractical because of the packaging, etc., written notification must be received by Olympian within three days of delivery. Claims for damages made outwith this period shall not be the responsibility of Olympian and may be deemed to have been caused after the time of delivery.
   7. If a third party carrier is uplifting goods from Olympian on behalf of a customer, the carrier must inspect the goods at the time of uplift to ensure all items are free from damage and defect. Claims for damage subsequent to uplift which are not intimated to Olympian at the time of uplift will not be the responsibility of Olympian. It is the customers’ responsibility to bring this requirement for inspection to their carrier’s notice prior to collection.
      
      
4. STORAGE
   1. If the customer is unable to take delivery of the goods when they become available, storage can be arranged free of charge for a maximum period of 4 weeks providing payment of any outstanding balance has been made within 14 days from the time of notification of availability.
      Storage for longer periods can be made at Olympian’s discretion and will be subject to charge.
      
      
5. DELIVERY DATES
   1. All dates quoted at the time of order are made in good faith and whilst every effort will be made to honour them, these are estimates only. Consequently Olympian shall not accept any liability nor damage or compensation claims for consequential loss arising from overdue deliveries.
      
      
6. CANCELLATIONS, AMENDMENTS AND REFUNDS
   1. Cancellation Within 24 hours - We will accept cancellation or amendment on any order at no charge within 24 hours of the order being placed. (Any deposit / sum paid will be refunded accordingly upon request. Alternatively, any deposit paid may be applied against a new order.)
   2. Outwith 24 Hours - Special Orders - Outwith the 24 hour period, goods specially ordered for the customer will be deemed to be in progress with the manufacturer. We cannot accept cancellations after this stage. In the event that the customer seeks not to follow through with the contract, any deposit paid shall be non-refundable and will be applied against any applicable charges.
   3. Outwith 24 Hours - Stock or Pipeline Stock Orders - Outwith the 24 hour period, we will accept cancellation of any stock or pipeline stock order at any time prior to delivery being arranged. Deposits paid will be non-refundable but may be applied without charge against any new order.
      
      
7. MATCHING FINISHES
   1. Orders may consist of a number of items supplied by different manufacturers and colour matching will not be achieved in such instances. Where orders are made up of products from a single manufacturer, we will endeavour to supply items with as close a colour match as possible. However where products are made from natural materials, Olympian Pine Limited will not guarantee a match and accept no responsibility for doing so.
   2. When merchandise has been ordered at different times or dates we are unable to guarantee a precise colour match.
      
      
8. QUALITY ASSURANCE
   1. Where issues are reported pertaining to items we have supplied, we will normally arrange a visit for the purpose of quantifying the precise nature of the problem. All such visits will usually be made between the hours of 9.00 a.m. and 5.30 p.m., Monday to Friday. In the event that any issue cannot be resolved in situ at the time of the visit, Olympian Pine Limited reserves the right to pursue any or all of the following courses of action or others as may be deemed appropriate under the circumstances.
   2. Uplift and remove the affected item(s) to effect repair or replacement before arranging to redeliver the item.
   3. Appoint a qualified practitioner to effect repair in-situ.
   4. Uplift and remove the affected item(s) and make payment of a refund in full and final settlement.
   5. Leave the affected item(s) in situ until such time as a suitable replacement item can be delivered.
   6. Refuse to offer a refund and / or replacement in instances where further material damage has occurred after delivery of the item(s).
   7. Instruct an independent arbitrator to carry out an inspection and provide a written report on the affected item(s)
   8. Olympian Pine Limited is not responsible for delays caused by manufacturers or carriers with regard to the provision of replacement items and will not accept liability for any consequential loss or claims in this regard.
      
      
9. VARIATION OF TERMS AND CONDITIONS
   1. Our staff do not have the authority to vary the Terms and Conditions of Sale. They are subject to change without prior notice.
      ii. All sums quoted are inclusive of VAT.